Privacy Policy

We care about our customer’s privacy and we promise to keep customer information secure, to not disclose customer’s information to third parties other than when required for goods delivery purposes and to minimise the amount of marketing emails we send.

This web site is owned and operated by Quilting Smiles. If you have any suggestions or comments or if you need to contact us, please use the Contact Us link on the top menu of the website or as below:

Quilting Smiles
45 Manley Road, Ilkley LS29 8QP, United Kingdom
Phone: 07813 013861
Email: info [at] quiltingsmiles[dot] co [dot] uk

We collect data on our customers when a purchase is made, when they have interactions with our website or when they have provided us with consent to hear from us. The collection of data will be in line with the GDPR legislation. The data controller for GPDR purposes is P Redding.

As a customer, you have the right to access any data we hold for you, you have the right to have your data deleted and you have the right to give expicit consent eg. when you sign up to our newsletters or email responders.

Quilting Smiles will only collect information that is completely relevant to:

  1. Fulfilling an order
  2. Booking and/or attending courses or workshops
  3. Advising customers of forthcoming workshops, new arrivals or promotions
  4. Sending out occasional newsletters

For the purposes of 1 and 2 we will collect your name, address and method to contact you (telephone/email) and payment details. We will keep this information for 12 months. For the purposes of 3 and 4 we will just collect your name and email address. We never hold and store payment card details. When you interact with our website your IP address may also be temporarily stored.

If you wish to find out what information we hold, just contact us at info[at]quiltingsmiles.co.uk and we will make this accessible to you.

Cookies are used on our site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart or wish-list. You can turn off cookies by blocking them in your browser privacy settings. If you turn off cookies, you may not be able to place orders or benefit from the other features that use them.

We also use Google Analytics to help us improve our website. This uses cookies to collect a limited set of site statistics but these do not contain personal information.

Please get in touch if you wish us to explain any of the above.

Version 1.0 May 2018